Sendcloud incident

Third-party issue: DHL Parcel GB - Label announcement issues

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on April 7, 2026 affecting UK, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 01:32 PM UTC
Resolved
Apr 07, 2026, 01:32 PM UTC
Duration
—
Detected by Pingoru
Apr 07, 2026, 01:32 PM UTC

Affected components

UK

Update timeline

  1. investigating Apr 07, 2026, 10:44 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Affected components UK (Operational) DHL Parcel GB (Full outage)

  2. monitoring Apr 07, 2026, 11:41 AM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components DHL Parcel GB (Degraded performance) UK (Degraded performance)

  3. resolved Apr 07, 2026, 01:32 PM UTC

    Status: Resolved This incident has been resolved. Affected components DHL Parcel GB (Operational) UK (Operational)