Sendcloud incident

[Third-Party] GLS Italy - Label announcement issue

Major Ongoing View vendor source →

Sendcloud is currently experiencing a major incident affecting IT and GLS, which began 1d ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 10:24 AM UTC
Resolved
Ongoing
Duration
● 1d 9h
Detected by Pingoru
Oct 20, 2026, 10:24 AM UTC

Affected components

ITGLS

Update timeline

  1. investigating Oct 20, 2026, 10:24 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Affected components GLS (Partial outage) IT (Partial outage)

  2. identified Oct 21, 2026, 09:08 AM UTC

    Status: Identified GLS Italy has confirmed operational disruptions affecting shipments across Southern Italy due to strike activity. We are monitoring the situation closely with the carrier and will share further updates as soon as new information becomes available. Affected components GLS (Partial outage) IT (Partial outage)