Sela incident
Calling disruption due to LiveKit outage
Resolved after 3 hours 22 minutes, on October 29, 2026.
Outbound calling and Transfers are operating normally again. This disruption was caused by an outage at our calling infrastructure provider, LiveKit, and service has largely recovered.
Update timeline
- investigating Oct 29, 2026, 12:30 AM UTC
We experienced a calling disruption caused by an outage at our calling infrastructure provider, LiveKit. LiveKit reported increased outbound call failures in US Central and US East, with inbound calls also potentially affected. Service has largely recovered, and we have marked this incident resolved. We apologize for the disruption.
- resolved Oct 29, 2026, 03:52 AM UTC
Outbound calling and Transfers are operating normally again. This disruption was caused by an outage at our calling infrastructure provider, LiveKit, and service has largely recovered.
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