Sela Outage History

Sela is up right now

Sela had 3 outages in the last 2 years totaling 53m of downtime, averaging 0.1 incidents per month.

There were 3 Sela outages since July 15, 2026 totaling 53m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.trysela.com

Critical September 6, 2026

Outbound calling disruption

Detected by Pingoru
Sep 06, 2026, 12:03 AM UTC
Resolved
Sep 06, 2026, 12:25 AM UTC
Duration
22m
Timeline · 4 updates
  1. identified Sep 06, 2026, 12:03 AM UTC

    We are currently unable to place outbound calls or receive inbound calls due to an issue with a third-party service provider. We are working on a solution and will provide further updates as they become available.

  2. monitoring Sep 06, 2026, 12:08 AM UTC

    An initial fix is in place and we are monitoring recovery. Some outbound and inbound calls are now completing, though disruptions remain for some customers.

  3. monitoring Sep 06, 2026, 12:23 AM UTC

    Service is recovering and outbound and inbound calls are completing again. We are continuing to monitor performance as recovery progresses for all customers.

  4. resolved Sep 06, 2026, 12:25 AM UTC

    Outbound and inbound calling have recovered and are operating normally.

Read the full incident report →

Critical July 29, 2026

Voice calls failing to connect (inbound & outbound)

Detected by Pingoru
Jul 29, 2026, 03:29 PM UTC
Resolved
Jul 29, 2026, 03:57 PM UTC
Duration
28m
Timeline · 2 updates
  1. investigating Jul 29, 2026, 03:29 PM UTC

    Since approximately 7:50 AM PT, voice calls are failing to connect. We've traced this to an upstream voice provider and have escalated to them. SMS is unaffected. Next update within 30 minutes.

  2. resolved Jul 29, 2026, 03:57 PM UTC

    There was an issue with an underlying provider. It has been resolved and all failed dials are being re-dialed.

Read the full incident report →

Minor July 15, 2026

[Test] Outbound dialing bandwidth degraded

Detected by Pingoru
Jul 15, 2026, 09:17 PM UTC
Resolved
Jul 15, 2026, 09:20 PM UTC
Duration
2m
Timeline · 2 updates
  1. investigating Jul 15, 2026, 09:17 PM UTC

    This is a test incident. Outbound calling bandwidth is degraded. We are investigating.

  2. resolved Jul 15, 2026, 09:20 PM UTC

    This was a test incident

Read the full incident report →