Segment incident

Degraded performance in Audiences and Journeys UI

Minor Resolved View vendor source →

Segment experienced a minor incident on March 9, 2026 affecting Web Interface (US) and Public API (US) and 1 more component, lasting 10h 5m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 02:40 PM UTC
Resolved
Mar 10, 2026, 12:45 AM UTC
Duration
10h 5m
Detected by Pingoru
Mar 09, 2026, 02:40 PM UTC

Affected components

Web Interface (US)Public API (US)Web Interface (EU)Public API (EU)

Update timeline

  1. identified Mar 09, 2026, 02:40 PM UTC

    Segment users may experience slow loading and intermittent UI errors on Audiences and Journeys pages. The team has identified the root cause of the issue and is working now to mitigate the issue.

  2. identified Mar 09, 2026, 05:18 PM UTC

    The engineering team is continuing to work to mitigate the issue.

  3. identified Mar 09, 2026, 08:51 PM UTC

    The engineering team is still working on mitigating the issue.

  4. identified Mar 09, 2026, 10:29 PM UTC

    The issue has been mitigated.

  5. resolved Mar 10, 2026, 03:01 AM UTC

    The issue has been resolved.