Segment incident

Audiences Overview Pages are Failing to Load in the EU

Minor Resolved View vendor source →

Segment experienced a minor incident on March 17, 2026 affecting Web Interface (EU), lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 06:55 PM UTC
Resolved
Mar 17, 2026, 07:39 PM UTC
Duration
44m
Detected by Pingoru
Mar 17, 2026, 06:55 PM UTC

Affected components

Web Interface (EU)

Update timeline

  1. investigating Mar 17, 2026, 06:55 PM UTC

    Engineering is currently investigating an issue that is preventing customers in the EU from viewing Audiences overview pages in the Segment UI. This issue is limited to the UI only and does not impact the data plane.

  2. resolved Mar 17, 2026, 07:39 PM UTC

    The issue has been resolved, and EU users are now able to access the Audiences overview page in the Segment UI.