Segment incident

Amazon Event Bridge and Amazon Personalize Destinations are experiencing elevated error rates

Minor Resolved View vendor source →

Segment experienced a minor incident on April 7, 2026 affecting Streaming Destinations (US) and Streaming Destinations (EU), lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 05:07 PM UTC
Resolved
Apr 07, 2026, 06:30 PM UTC
Duration
1h 23m
Detected by Pingoru
Apr 07, 2026, 05:07 PM UTC

Affected components

Streaming Destinations (US)Streaming Destinations (EU)

Update timeline

  1. investigating Apr 07, 2026, 05:07 PM UTC

    Amazon Event Bridge and Amazon Personalize Destinations are experiencing elevated error rates. We are currently investigating the issue. We will provide updates as they become available.

  2. identified Apr 07, 2026, 05:10 PM UTC

    A recent update has been identified as the cause of this issue. We are working on reverting the change.

  3. monitoring Apr 07, 2026, 05:37 PM UTC

    A fix has been implemented, and we are seeing initial signs of recovery. We will continue to monitor the service closely to ensure full stability.

  4. resolved Apr 07, 2026, 06:30 PM UTC

    We've confirmed that the impacted destinations have recovered. All impacted events will automatically be retried. No further action needed.