SecurePay Australia incident

Transaction Processing Issue - ANZ Acquired

Resolved after 1 hour 35 minutes, affecting Payment Processing - API (XML API, Java API) and Payment Processing - Web (SecureFrame, DirectPost, SecureBill) and 1 more, on February 21, 2026.

resolved Feb 21, 2026, 10:33 AM UTC

We've received confirmation that the issue has been resolved by our vendor, and transactions are now processing as expected.

Started: Feb 21, 2026, 08:57 AM UTC
Resolved: Feb 21, 2026, 10:33 AM UTC
Duration: 1h 35m
Detected by Pingoru: Feb 21, 2026, 08:57 AM UTC

Affected components

Payment Processing - API (XML API, Java API)Payment Processing - Web (SecureFrame, DirectPost, SecureBill)Payment processing - IVRPayment processing - BatchPayment Processing - SecurePay API

Update timeline

identified Feb 21, 2026, 08:57 AM UTC

Our partner has confirmed they are experiencing degradation on their bank link and are investigating the issue. Merchants with ANZ for their acquirer are experiencing some errors while payment processing. We are investigating with the Vendor and will provide updates once available.
resolved Feb 21, 2026, 10:33 AM UTC

We've received confirmation that the issue has been resolved by our vendor, and transactions are now processing as expected.

Your product runs on more than SecurePay Australia

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.