SecurePay Australia incident

Transaction Processing Issue - ANZ Acquired

Minor Resolved View vendor source →
Started
Feb 21, 2026, 08:57 AM UTC
Resolved
Feb 21, 2026, 10:33 AM UTC
Duration
1h 35m
Detected by Pingoru
Feb 21, 2026, 08:57 AM UTC

Affected components

Payment Processing - API (XML API, Java API)Payment Processing - Web (SecureFrame, DirectPost, SecureBill)Payment processing - IVRPayment processing - BatchPayment Processing - SecurePay API

Update timeline

  1. identified Feb 21, 2026, 08:57 AM UTC

    Our partner has confirmed they are experiencing degradation on their bank link and are investigating the issue. Merchants with ANZ for their acquirer are experiencing some errors while payment processing. We are investigating with the Vendor and will provide updates once available.

  2. resolved Feb 21, 2026, 10:33 AM UTC

    We've received confirmation that the issue has been resolved by our vendor, and transactions are now processing as expected.

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