SecurePay Australia Outage History

SecurePay Australia is up right now

There were 2 SecurePay Australia outages since February 21, 2026 totaling 3h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://securepay.statuspage.io

Notice April 13, 2026

Payment IVR Degradation

Detected by Pingoru
Apr 13, 2026, 03:16 AM UTC
Resolved
Apr 13, 2026, 04:44 AM UTC
Duration
1h 27m
Affected: Payment processing - IVR
Timeline · 4 updates
  1. investigating Apr 13, 2026, 03:16 AM UTC

    We have identified that customers' payment IVRs are unable to connect from 11:00 am AEST. Callers may be able to ring the number but later disconnected when attempting to pay over the phone. We are currently investigation this issue. Sorry for the inconvenience.

  2. identified Apr 13, 2026, 03:36 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 13, 2026, 03:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 13, 2026, 04:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 21, 2026

Transaction Processing Issue - ANZ Acquired

Detected by Pingoru
Feb 21, 2026, 08:57 AM UTC
Resolved
Feb 21, 2026, 10:33 AM UTC
Duration
1h 35m
Affected: Payment Processing - API (XML API, Java API)Payment Processing - Web (SecureFrame, DirectPost, SecureBill)Payment processing - IVRPayment processing - BatchPayment Processing - SecurePay API
Timeline · 2 updates
  1. identified Feb 21, 2026, 08:57 AM UTC

    Our partner has confirmed they are experiencing degradation on their bank link and are investigating the issue. Merchants with ANZ for their acquirer are experiencing some errors while payment processing. We are investigating with the Vendor and will provide updates once available.

  2. resolved Feb 21, 2026, 10:33 AM UTC

    We've received confirmation that the issue has been resolved by our vendor, and transactions are now processing as expected.

Read the full incident report →

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