Is SecurePay Australia down?
Last checked 1m agoNo incidents right now.
Free · no credit card
SecurePay Australia is operational right now. Last checked 1m ago; the most recent incident resolved 3d ago.
Real-time SecurePay Australia status, recent outages, and incident history — pulled directly from SecurePay Australia's official status page at https://securepay.statuspage.io every 5 minutes. Pingoru tracks 7 SecurePay Australia services and has captured 5 incidents in the last 90 days (99.36% uptime). Get email, Slack, Discord, or webhook alerts the moment SecurePay Australia reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Payment processing - IVR
Timeline · 4 updates
- investigating · May 19, 2026, 11:50 PM UTC
We have identified that customers' payment IVRs are unable to connect as of approximately 08:20 am AEST. Callers may be able to ring the number but later disconnected when attempting to pay over the phone. We are currently investigation this issue. We apologise for the inconvenience.
- investigating · May 20, 2026, 12:23 AM UTC
Our team is continuing to work with our telephony vendor to resolve this issue. This is also impacting our Support phone number. To contact us during this issue, please dial landline +61 3 9245 6751 to speak to our team.
- monitoring · May 20, 2026, 02:55 AM UTC
A fix has been implemented by our provider, and calls are being routed as normal. Our team is monitoring the service to ensure no further issues are in play. Our support number 1300 786 756 is once again available.
- resolved · May 20, 2026, 03:46 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Payment processing - IVR
Timeline · 4 updates
- investigating · Apr 13, 2026, 03:16 AM UTC
We have identified that customers' payment IVRs are unable to connect from 11:00 am AEST. Callers may be able to ring the number but later disconnected when attempting to pay over the phone. We are currently investigation this issue. Sorry for the inconvenience.
- identified · Apr 13, 2026, 03:36 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Apr 13, 2026, 03:51 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Apr 13, 2026, 04:44 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Payment IVR Outage ResolvedStarted May 19, 2026, 11:50 PM UTC · Resolved May 20, 2026, 03:46 AM UTC · 3h 55m
- Payment IVR Degradation ResolvedStarted Apr 13, 2026, 03:16 AM UTC · Resolved Apr 13, 2026, 04:44 AM UTC · 1h 27m