SecurePay Australia incident

Payment Processing Error | SecureBill

Notice Resolved View vendor source →

SecurePay Australia experienced a notice incident on May 31, 2024 affecting Payment Processing - Web (SecureFrame, DirectPost, SecureBill), lasting —. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 02:04 AM UTC
Resolved
May 31, 2024, 02:04 AM UTC
Duration
—
Detected by Pingoru
May 31, 2024, 02:04 AM UTC

Affected components

Payment Processing - Web (SecureFrame, DirectPost, SecureBill)

Update timeline

  1. resolved May 31, 2024, 02:04 AM UTC

    A routine change made last night unexpectedly caused errors for some users trying to make a payment. We have since rolled back the change to resolve the issue. If you have any questions, please get in touch with our Customer Experience team on 1300 786 756 option 2 or via [email protected]