Scrive experienced a minor incident on July 16, 2026 affecting Help Center, lasting 4h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Help Center
Update timeline
- investigating Jul 16, 2026, 09:52 AM UTC
We are currently experiencing a major issue affecting our Help Center. This result in that it is not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
- monitoring Jul 16, 2026, 12:56 PM UTC
Our provider has implemented a fix. The Help Center is working again. We are monitoring.
- resolved Jul 16, 2026, 02:30 PM UTC
This incident has been resolved.