Resolved after 4 hours 37 minutes, affecting Help Center, on July 16, 2026.
Our provider has implemented a fix. The Help Center is working again. We are monitoring.
Affected components
Update timeline
- investigating Jul 16, 2026, 09:52 AM UTC
We are currently experiencing a major issue affecting our Help Center. This result in that it is not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
- monitoring Jul 16, 2026, 12:56 PM UTC
Our provider has implemented a fix. The Help Center is working again. We are monitoring.
- resolved Jul 16, 2026, 02:30 PM UTC
This incident has been resolved.
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Amazon Web Services