Scrive Outage History

Scrive is up right now

There were 10 Scrive outages since February 4, 2026 totaling 39h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.scrive.com

Notice April 30, 2026

Help Center - Minor

Detected by Pingoru
Apr 30, 2026, 01:48 PM UTC
Resolved
Apr 30, 2026, 02:28 PM UTC
Duration
40m
Affected: Help Center
Timeline · 3 updates
  1. investigating Apr 30, 2026, 01:48 PM UTC

    We are currently experiencing a minor issue affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].

  2. investigating Apr 30, 2026, 01:48 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 30, 2026, 02:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 29, 2026

Scrive Extended Compliance - Degraded performance

Detected by Pingoru
Apr 29, 2026, 02:08 PM UTC
Resolved
Apr 29, 2026, 03:13 PM UTC
Duration
1h 5m
Affected: eSign OnlineeSign GO
Timeline · 2 updates
  1. investigating Apr 29, 2026, 02:08 PM UTC

    Issue with uploading files resulting in increased loading times. We’ll share updates here as soon as more information becomes available.

  2. resolved Apr 29, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 20, 2026

SMS delivery issues

Detected by Pingoru
Apr 20, 2026, 02:47 PM UTC
Resolved
Apr 20, 2026, 03:29 PM UTC
Duration
42m
Affected: SMS deliverySMS OTP
Timeline · 2 updates
  1. investigating Apr 20, 2026, 02:47 PM UTC

    We are currently experiencing delays in SMS deliveries, and our team is actively investigating the cause. Users sending invitations or confirmations via SMS may be affected. We apologize for the inconvenience this may cause. In the meantime, in possible, you can use an alternative delivery method such as Email, Link Only, or In-person meeting to continue your workflows. We’ll share updates here as soon as more information becomes available.

  2. resolved Apr 20, 2026, 03:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2026

Third-party eID Issue: MitID

Detected by Pingoru
Mar 31, 2026, 07:16 AM UTC
Resolved
Mar 31, 2026, 12:09 PM UTC
Duration
4h 53m
Affected: MitID BusinessMitID Private
Timeline · 2 updates
  1. investigating Mar 31, 2026, 07:16 AM UTC

    External MitID is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.

  2. resolved Mar 31, 2026, 12:09 PM UTC

    Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via [email protected]

Read the full incident report →

Critical March 30, 2026

Third-party eID Issue: Scrive QES Global

Detected by Pingoru
Mar 30, 2026, 12:52 PM UTC
Resolved
Mar 31, 2026, 07:17 AM UTC
Duration
18h 24m
Affected: Scrive QES Global
Timeline · 3 updates
  1. identified Mar 30, 2026, 12:52 PM UTC

    External Scrive QES Global is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.

  2. identified Mar 30, 2026, 02:25 PM UTC

    Some users are unable to complete identification.

  3. resolved Mar 31, 2026, 07:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 20, 2026

Issue with Document Sealing - PAdES

Detected by Pingoru
Mar 20, 2026, 09:05 AM UTC
Resolved
Mar 20, 2026, 05:45 PM UTC
Duration
8h 40m
Affected: PAdESScrive QES
Timeline · 6 updates
  1. investigating Mar 20, 2026, 09:05 AM UTC

    We are currently investigating an issue affecting the sealing process of eSign documents. Our engineering team is working on a resolution with high priority.

  2. investigating Mar 20, 2026, 09:45 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 20, 2026, 12:33 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 20, 2026, 12:45 PM UTC

    We are continuing to investigate this issue.

  5. identified Mar 20, 2026, 03:30 PM UTC

    We have now identified the cause of the issue and applied a fix for our eID Scrive QES. If you're still experiencing problems, please reach out to our support: [email protected] We are still investigating the sealing process. Our engineering team is working on a resolution with high priority. Updates will follow.

  6. resolved Mar 20, 2026, 05:45 PM UTC

    This incident has been resolved. Please note that session times have been temporarily limited to 10 minutes as part of the deployed hotfix. Our team is actively working on a permanent solution, and normal session times will be restored as soon as possible.

Read the full incident report →

Major March 12, 2026

Chat - Partial Outage

Detected by Pingoru
Mar 12, 2026, 03:09 PM UTC
Resolved
Mar 12, 2026, 03:59 PM UTC
Duration
49m
Affected: Chat
Timeline · 2 updates
  1. investigating Mar 12, 2026, 03:14 PM UTC

    Our chat service is currently experiencing a partial outage. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chat assistant on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected].

  2. resolved Mar 12, 2026, 03:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 12, 2026

Third-party eID Issue: Norwegian BankID

Detected by Pingoru
Mar 12, 2026, 09:39 AM UTC
Resolved
Mar 12, 2026, 11:52 AM UTC
Duration
2h 12m
Affected: Norwegian BankID
Timeline · 2 updates
  1. identified Mar 12, 2026, 09:39 AM UTC

    External Norwegian BankID is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.

  2. resolved Mar 12, 2026, 11:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2026

Service Loading Issues

Detected by Pingoru
Feb 17, 2026, 12:00 PM UTC
Resolved
Feb 17, 2026, 12:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Feb 23, 2026, 07:48 AM UTC

    Service Loading Issues We have addressed a recurrence of the performance issues that impacted the responsiveness of our web pages. Incident Duration: 13:05 – 14:45 CET User Impact: Some users experienced "endless spinners" and were unable to access or load Scrive eSign pages during this period. The platform is now fully operational. We are continuing to monitor the situation closely to ensure long-term stability. We appreciate your patience and apologize for the inconvenience.

Read the full incident report →

Notice February 4, 2026

Third-party eID Issue: FTN

Detected by Pingoru
Feb 04, 2026, 12:15 PM UTC
Resolved
Feb 04, 2026, 01:49 PM UTC
Duration
1h 33m
Affected: Finnish Trust Network (FTN)
Timeline · 2 updates
  1. identified Feb 04, 2026, 12:15 PM UTC

    External FTN is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.

  2. resolved Feb 04, 2026, 01:49 PM UTC

    This incident has been resolved.

Read the full incident report →

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