Scrive Outage History
Scrive is up right nowPingoru has recorded 62 incidents for Scrive: 53 in the last 12 months and 17 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 2 of 720 (0%) |
| May 2026 | 4 | 5 of 744 (1%) |
| June 2026 | 3 | 18 of 720 (2%) |
| July 2026 | 4 | 26 of 744 (3%) |
| August 2026 | 2 | 47 of 744 (6%) |
| September 2026 | 9 | 72 of 720 (10%) |
| October 2026 | 5 | 159 of 744 (21%) |
| November 2026 | 1 | 2 of 130 (1%) |
Incidents, newest first
Major November 4, 2026 Problemer med færdiggørelse af signeringsordrer 1h 38m Signing page (sign.esignatur.dk)
Started Nov 04, 2026, 08:04 PM UTC· resolved Nov 04, 2026, 09:43 PM UTC
- investigating Nov 04, 2026, 08:04 PM UTC
Vi oplever i øjeblikket problemer, der medfører, at signeringsordrer ikke bliver færdiggjort som forventet. Vi arbejder på at identificere årsagen og løse problemet hurtigst muligt. Vi beklager de gener, dette måtte medføre, og opdaterer statussiden, så snart vi har nyt.
- resolved Nov 04, 2026, 09:43 PM UTC
Problemet med færdiggørelse af signeringsordrer er løst. Problemet, der medførte, at signeringsordrer ikke blev færdiggjort som forventet, er nu løst. Signeringsordrer bliver igen behandlet som normalt. Vi beklager de gener, problemet måtte have medført, og takker for jeres tålmodighed.
Minor October 14, 2026 Support phone - Degraded performance affecting our phone support 31m Phone lines
Started Oct 14, 2026, 09:16 AM UTC· resolved Oct 14, 2026, 09:48 AM UTC
- investigating Oct 14, 2026, 09:16 AM UTC
We are currently experiencing a degraded performance affecting our phone support. Our service provider is actively working to restore normal functionality as soon as possible. This may result in longer wait times or difficulties reaching our agents. We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
- resolved Oct 14, 2026, 09:48 AM UTC
This incident has been resolved.
Minor October 14, 2026 Third-party eID Issue: Swisscom 26m Scrive QES Global
Started Oct 14, 2026, 08:09 AM UTC· resolved Oct 14, 2026, 08:35 AM UTC
- identified Oct 14, 2026, 08:09 AM UTC
External Swisscom is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
- resolved Oct 14, 2026, 08:35 AM UTC
This incident has been resolved.
Minor October 12, 2026 Third-party eID Issue: Norwegian BankID 4h 6m Norwegian BankID QES
Started Oct 12, 2026, 10:26 AM UTC· resolved Oct 12, 2026, 02:33 PM UTC
- identified Oct 12, 2026, 10:26 AM UTC
External Norwegian BankID is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
- resolved Oct 12, 2026, 02:33 PM UTC
This incident has been resolved.
Notice October 7, 2026 Third-party eID Issue: NO Bank ID QES 1h 26m Norwegian BankID QES
Started Oct 07, 2026, 12:34 PM UTC· resolved Oct 07, 2026, 02:00 PM UTC
- identified Oct 07, 2026, 12:34 PM UTC
External NO Bank ID QES is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
- resolved Oct 07, 2026, 02:00 PM UTC
This incident has been resolved.
Minor October 7, 2026 Third-party eID Issue: iDIN 1h 58m iDIN
Started Oct 07, 2026, 07:33 AM UTC· resolved Oct 07, 2026, 09:31 AM UTC
- identified Oct 07, 2026, 07:33 AM UTC
External iDIN is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
- resolved Oct 07, 2026, 09:31 AM UTC
This incident has been resolved.
Minor September 30, 2026 Chat - Degraded Performance 6d 18h Chat
Started Sep 30, 2026, 01:31 PM UTC· resolved Oct 07, 2026, 07:39 AM UTC
- investigating Sep 30, 2026, 01:31 PM UTC
Our chat service is currently experiencing degraded performance. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chatbot on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected].
- resolved Oct 07, 2026, 07:39 AM UTC
This incident has been resolved.
Major September 29, 2026 Scrive QES signing currently unavailable 28m Scrive QES
Started Sep 29, 2026, 02:04 PM UTC· resolved Sep 29, 2026, 02:33 PM UTC
- investigating Sep 29, 2026, 02:04 PM UTC
One of our suppliers has informed us about issues. We are investigating.
- resolved Sep 29, 2026, 02:33 PM UTC
This incident has been resolved.
Notice September 25, 2026 Third-party eID Issue: Norwegian BankID 44m Norwegian BankID QES
Started Sep 25, 2026, 11:30 AM UTC· resolved Sep 25, 2026, 12:14 PM UTC
- identified Sep 25, 2026, 11:30 AM UTC
External Norwegian BankID is experiencing degraded performance specific to signature services. Auth services remain fully operational. We are monitoring the situation and will provide an update as it is resolved.
- resolved Sep 25, 2026, 12:14 PM UTC
This incident has been resolved.
Minor September 14, 2026 Email Delivery - Degraded Performance 48m Email delivery
Started Sep 14, 2026, 09:28 AM UTC· resolved Sep 14, 2026, 10:17 AM UTC
- investigating Sep 14, 2026, 09:28 AM UTC
We’re currently experiencing degraded performance with email deliveries from our services. Our service provider is actively working to restore normal functionality We apologise for any inconvenience. eSign users might be affected. Updates will follow in a timely manner.
- resolved Sep 14, 2026, 10:17 AM UTC
The incident affecting our email delivery has now been resolved. We apologise for any inconvenience this incident may have caused and thank you for your patience.
Major September 14, 2026 Support Phone - Partial Outage 1h 5m Phone lines
Started Sep 14, 2026, 08:46 AM UTC· resolved Sep 14, 2026, 09:51 AM UTC
- investigating Sep 14, 2026, 08:46 AM UTC
We are currently experiencing a partial outage issue, affecting our phone support. Our service provider is actively working to restore normal functionality as soon as possible. This may result in longer wait times or difficulties reaching our agents. We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
- resolved Sep 14, 2026, 09:51 AM UTC
The incident affecting our phone services has now been resolved. We apologise for any inconvenience this incident may have caused and thank you for your patience.
Major September 7, 2026 Scrive Extended Compliance - Partial Outage 31m eSign Online, eSign API, Flow API, eID Hub API and 10 more
Started Sep 07, 2026, 08:59 AM UTC· resolved Sep 07, 2026, 09:31 AM UTC
- investigating Sep 07, 2026, 08:59 AM UTC
We’re currently experiencing partial outage with our service Scrive Extended Compliance. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Updates will follow.
- resolved Sep 07, 2026, 09:31 AM UTC
This incident has been resolved.
Major September 4, 2026 E-mail delivery – Partial Outage 1d 5h Email delivery
Started Sep 04, 2026, 08:46 AM UTC· resolved Sep 05, 2026, 02:37 PM UTC
- investigating Sep 04, 2026, 08:46 AM UTC
We are currently experiencing delays with E-mail delivery. Our team is currently investigating the cause of the delays. eSign users using invitation and confirmation method E-mail may be affected. We apologize for any inconvenience. Meanwhile, a workaround is to use an alternative delivery method (SMS/Invitation method link/In-person meeting). Updates will follow in a timely manner.
- monitoring Sep 04, 2026, 10:37 AM UTC
We are currently tracking a global issue affecting email delivery to Microsoft-hosted mailboxes. As a result, some outgoing messages may experience temporary delivery delays. This indicates that Microsoft’s receiving servers are temporarily throttling incoming connections and requesting sending systems to retry delivery later. Our systems will automatically continue attempting delivery until the messages go through. We are actively monitoring the situation and appreciate your patience while their engineers works to resolve the issue. We apologize for any inconvenience this may cause. Updates will follow.
- monitoring Sep 04, 2026, 02:56 PM UTC
Email delivery to Microsoft-hosted mailboxes has stabilized following earlier deferrals. Deferred messages are clearing, and delivery rates have returned to normal. We will continue to actively monitor email queues throughout the weekend to ensure ongoing stability. We will provide further updates if any new issues arise.
- resolved Sep 05, 2026, 02:37 PM UTC
This incident has been resolved.
Major September 3, 2026 NO BankID QES - partial outage 2d 7h Norwegian BankID QES
Started Sep 03, 2026, 06:45 AM UTC· resolved Sep 05, 2026, 02:41 PM UTC
- investigating Sep 03, 2026, 06:45 AM UTC
We’re currently experiencing partial outage with NO BankID QES. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. eSign and eID Hub users may be affected.
- investigating Sep 04, 2026, 06:56 AM UTC
Our eID provider is working towards a resolution. We apologize for any inconvenience. eSign and eID Hub users may still be affected. Updates will follow.
- monitoring Sep 04, 2026, 09:47 AM UTC
We are continuing to monitor the ongoing disruption affecting Norwegian BankID QES signing. BankID reports that while a full resolution is still in progress, their engineering team has identified a solution and is actively implementing a fix over the next two hours. Signing transactions may remain degraded or unavailable during this time. We are tracking BankID’s progress closely and will provide our next update as soon as new details emerge.
- monitoring Sep 04, 2026, 11:09 AM UTC
We are seeing improvements in transaction success rates for Norwegian BankID QES signing. While the service is stabilizing, we are continuing to closely monitor performance to ensure it remains reliable before confirming that the issue is fully resolved. We will provide a final update once the service has returned to normal.
- monitoring Sep 04, 2026, 02:20 PM UTC
Performance and delivery for Norwegian BankID QES signing have stabilized following the recent mitigation. Success rates have improved, and the service is currently operating as expected. We will continue to actively monitor system stability throughout the weekend to ensure ongoing reliability. We will provide further updates if new issues arise.
- resolved Sep 05, 2026, 02:41 PM UTC
This incident has been resolved.
Major September 2, 2026 Scrive QES Global - Partial Outage 3h Scrive QES Global
Started Sep 02, 2026, 09:51 AM UTC· resolved Sep 02, 2026, 12:51 PM UTC
- investigating Sep 02, 2026, 09:51 AM UTC
We’re currently experiencing partial outage with our eID Scrive QES Global. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Updates will follow when available.
- identified Sep 02, 2026, 11:01 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 02, 2026, 12:51 PM UTC
This incident has been resolved.
Minor August 18, 2026 Third-party eID Issue: Finnish Trust Network (FTN) - Mobiilivarmenne 1d 3h Finnish Trust Network (FTN)
Started Aug 18, 2026, 09:21 AM UTC· resolved Aug 19, 2026, 01:05 PM UTC
- identified Aug 18, 2026, 09:21 AM UTC
External Finnish Trust Network (FTN) - Mobiilivarmenne is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.
- resolved Aug 19, 2026, 01:05 PM UTC
This incident has been resolved and Finnish Trust Network (FTN) - Mobiilivarmenne now works as expected.
Minor August 17, 2026 Email delivery - degraded performance 19h 25m Email delivery
Started Aug 17, 2026, 10:49 AM UTC· resolved Aug 18, 2026, 06:15 AM UTC
- investigating Aug 17, 2026, 10:49 AM UTC
We’re currently experiencing degraded performance with our email services across our products. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Meanwhile, a workaround is to use other delivery methods to ensure that the processes goes through smoothly. Updates will follow in a timely manner.
- resolved Aug 18, 2026, 06:15 AM UTC
This incident has been resolved.
Minor July 30, 2026 Potential issues when signing with Scrive QES Global 15h 16m Scrive QES Global
Started Jul 30, 2026, 02:59 PM UTC· resolved Jul 31, 2026, 06:15 AM UTC
- investigating Jul 30, 2026, 02:59 PM UTC
Our provider Swisscom communicated that there currently might be issues when trying to sign documents with Scrive QES Global. They are investigating the issue.
- resolved Jul 31, 2026, 06:15 AM UTC
This incident has been resolved.
Minor July 16, 2026 Help Center - Major 4h 37m Help Center
Started Jul 16, 2026, 09:52 AM UTC· resolved Jul 16, 2026, 02:30 PM UTC
- investigating Jul 16, 2026, 09:52 AM UTC
We are currently experiencing a major issue affecting our Help Center. This result in that it is not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
- monitoring Jul 16, 2026, 12:56 PM UTC
Our provider has implemented a fix. The Help Center is working again. We are monitoring.
- resolved Jul 16, 2026, 02:30 PM UTC
This incident has been resolved.
Major July 3, 2026 Currently not possible to finalise signing process with Scrive QES Global 3h 57m Scrive QES Global
Started Jul 03, 2026, 11:23 AM UTC· resolved Jul 03, 2026, 03:20 PM UTC
- identified Jul 03, 2026, 11:23 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 03, 2026, 03:20 PM UTC
This incident has been resolved.
Minor July 3, 2026 Udfordringer med underskrift via MitID Erhverv. 1h 57m Signing page (sign.esignatur.dk)
Started Jul 03, 2026, 06:51 AM UTC· resolved Jul 03, 2026, 08:49 AM UTC
- investigating Jul 03, 2026, 06:51 AM UTC
Der opleves i øjeblikket udfordringer med underskrift via MitID Erhverv. Vi er i gang med at undersøge årsagen. Vi beklager de gener, dette medfører.
- resolved Jul 03, 2026, 08:49 AM UTC
Problemet er løst Udfordringen med underskrift via MitID Erhverv er nu løst, og det fungerer igen som forventet. Vi beklager de gener, som fejlen har medført.
Notice June 10, 2026 Third-party eID Issue: Norwegian BankID 4h 1m Norwegian BankID QES
Started Jun 10, 2026, 11:10 AM UTC· resolved Jun 10, 2026, 03:11 PM UTC
- identified Jun 10, 2026, 11:10 AM UTC
External Norwegian BankID is experiencing a partial outage. We are monitoring the situation and will provide and update as it's resolved.
- identified Jun 10, 2026, 03:10 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 10, 2026, 03:11 PM UTC
Our supplier have identified the cause of the issue and it has now been resolved. In case you are still experiencing any issues related to this, get in touch with support via [email protected]
Major June 2, 2026 Third-party eID Issue: Swisscom QES 17h 38m Swisscom QES
Started Jun 02, 2026, 01:34 PM UTC· resolved Jun 03, 2026, 07:12 AM UTC
- identified Jun 02, 2026, 01:34 PM UTC
External Swisscom QES is experiencing a partial outage. We are monitoring the situation and will provide and update as it's resolved.
- monitoring Jun 02, 2026, 07:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 03, 2026, 07:12 AM UTC
This incident has been resolved.
Notice June 1, 2026 Scrive QES - partial outage 30m Scrive QES
Started Jun 01, 2026, 01:13 PM UTC· resolved Jun 01, 2026, 01:44 PM UTC
- investigating Jun 01, 2026, 01:13 PM UTC
We’re currently experiencing partial outage with Scrive QES. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Hourly updates will follow.
- resolved Jun 01, 2026, 01:44 PM UTC
We have now identified the cause of the issue and applied a fix. We see no further issues - If you're still experiencing problems, please reach out to our support: [email protected]
Minor May 25, 2026 E-mail Delivery Delays 1h 32m Email delivery
Started May 25, 2026, 01:30 PM UTC· resolved May 25, 2026, 03:02 PM UTC
- investigating May 25, 2026, 01:30 PM UTC
Our provider is currently investigating this issue.
- investigating May 25, 2026, 02:13 PM UTC
Our provider continuing to investigate this issue.
- identified May 25, 2026, 02:47 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 25, 2026, 03:02 PM UTC
This incident has been resolved.