Scrive Outage History

We’re currently experiencing degraded performance with email deliveries from our services. Our service provider is actively working to restore normal functionality We apologise for any inconvenience. eSign users might be affected. Updates will follow in a timely manner.

We are currently experiencing a partial outage issue, affecting our phone support. Our service provider is actively working to restore normal functionality as soon as possible. This may result in longer wait times or difficulties reaching our agents. We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].

We’re currently experiencing partial outage with our service Scrive Extended Compliance. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Updates will follow.

We are currently experiencing delays with E-mail delivery. Our team is currently investigating the cause of the delays. eSign users using invitation and confirmation method E-mail may be affected. We apologize for any inconvenience. Meanwhile, a workaround is to use an alternative delivery method (SMS/Invitation method link/In-person meeting). Updates will follow in a timely manner.

We’re currently experiencing partial outage with NO BankID. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. eSign and eID Hub users may be affected.

Our eID provider is working towards a resolution. We apologize for any inconvenience. eSign and eID Hub users may still be affected. Updates will follow.

We’re currently experiencing partial outage with our eID Scrive QES Global. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Updates will follow when available.

We’re currently experiencing degraded performance with our email services across our products. Our team is currently working to restore normal performance levels. We apologise for any inconvenience. Meanwhile, a workaround is to use other delivery methods to ensure that the processes goes through smoothly. Updates will follow in a timely manner.

Our provider Swisscom communicated that there currently might be issues when trying to sign documents with Scrive QES Global. They are investigating the issue.

We are currently experiencing a major issue affecting our Help Center. This result in that it is not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].

Der opleves i øjeblikket udfordringer med underskrift via MitID Erhverv. Vi er i gang med at undersøge årsagen. Vi beklager de gener, dette medfører.

We’re currently experiencing partial outage with Scrive QES. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. Hourly updates will follow.

We are currently investigating this issue.

Our provider continuing to investigate this issue.

Our chatbot service is currently experiencing degraded performance. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chatbot on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected]

We are currently experiencing a minor issue affecting our Help Center. This may result in slow loading times, limited access to articles, or certain features not working as expected. Our service provider is actively working to restore normal functionality as soon as possible. We’re sorry for any inconvenience this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].

We are continuing to investigate this issue.

Issue with uploading files resulting in increased loading times. We’ll share updates here as soon as more information becomes available.

We are currently experiencing delays in SMS deliveries, and our team is actively investigating the cause. Users sending invitations or confirmations via SMS may be affected. We apologize for the inconvenience this may cause. In the meantime, in possible, you can use an alternative delivery method such as Email, Link Only, or In-person meeting to continue your workflows. We’ll share updates here as soon as more information becomes available.

External MitID is experiencing degraded performance. We are monitoring the situation and will provide and update as it's resolved.

We are currently investigating an issue affecting the sealing process of eSign documents. Our engineering team is working on a resolution with high priority.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Our chat service is currently experiencing a partial outage. Our service provider is actively working to resolve the issue and restore normal performance. This may temporarily impact the chat assistant on scrive.com and our Help Center. We apologize for any inconvenience this may cause and appreciate your patience. We’ll continue to share updates here as more information becomes available. If you need immediate assistance, please contact us at [email protected].