Scrive incident
Support phone - Degraded performance affecting our phone support
Scrive experienced a minor incident on October 14, 2026 affecting Phone lines, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Phone lines
Update timeline
- investigating Oct 14, 2026, 09:16 AM UTC
We are currently experiencing a degraded performance affecting our phone support. Our service provider is actively working to restore normal functionality as soon as possible. This may result in longer wait times or difficulties reaching our agents. We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
- resolved Oct 14, 2026, 09:48 AM UTC
This incident has been resolved.