Resolved after 1 hour 5 minutes, affecting Phone lines, on September 14, 2026.
The incident affecting our phone services has now been resolved. We apologise for any inconvenience this incident may have caused and thank you for your patience.
Affected components
Update timeline
- investigating Sep 14, 2026, 08:46 AM UTC
We are currently experiencing a partial outage issue, affecting our phone support. Our service provider is actively working to restore normal functionality as soon as possible. This may result in longer wait times or difficulties reaching our agents. We’re sorry for any disruption this may cause. We’ll provide updates as soon as we have more information. If you need assistance, please reach out to us via [email protected].
- resolved Sep 14, 2026, 09:51 AM UTC
The incident affecting our phone services has now been resolved. We apologise for any inconvenience this incident may have caused and thank you for your patience.
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