Scribbles is currently experiencing a minor incident affecting Parchment Award - Transcript Services, which began 2h ago. The vendor's full update timeline is below.
Affected components
Parchment Award - Transcript Services
Update timeline
- investigating Jun 05, 2026, 06:50 PM UTC
We're currently investigating several issues affecting GED order processing: Orders with attached documents are not updating to an Available status. Orders for free documents that historically did not have a Document ID (DID) are now generating DIDs unexpectedly. Orders are entering a Pending status instead of progressing to Processing. We're actively working to identify the root cause and will provide updates as more information becomes available. We apologize for the disruption and appreciate your patience.
- identified Jun 05, 2026, 07:00 PM UTC
The issue has been identified and a fix is being implemented.