Scribbles incident

Notice: Learner Chat Currently Unavailable

Minor Ongoing View vendor source →
Started
May 05, 2026, 05:21 PM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
May 05, 2026, 05:21 PM UTC

Affected components

Parchment Award - Transcript ServicesParchment Award - Diploma, Certificate, Badge, CLR

Update timeline

  1. investigating May 05, 2026, 05:21 PM UTC

    Notice: Learner Chat Currently Unavailable To ensure we can provide the best possible support during our current system updates, we have temporarily disabled our live chat feature. We are currently experiencing a high volume of inquiries regarding update enrollment failures and are working hard to resolve the issue. In the meantime, please reach out to us via a Support Ticket, and our team will get back to you as soon as possible. We appreciate your patience and look forward to bringing live chat back online soon.

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