Scribbles incident

Page does not load when attempting to place a SAIR or RAIR order

Minor Resolved View vendor source →

Scribbles experienced a minor incident on May 5, 2026 affecting Parchment Award - Transcript Services, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
May 05, 2026, 04:41 PM UTC
Resolved
May 06, 2026, 10:16 PM UTC
Duration
1d 5h
Detected by Pingoru
May 05, 2026, 04:41 PM UTC

Affected components

Parchment Award - Transcript Services

Update timeline

  1. identified May 05, 2026, 04:41 PM UTC

    We have identified an issue that causes the page to spin when you click the order tab in your account. This is an intermittent issue and you can attempt to place the order again.

  2. monitoring May 05, 2026, 06:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 10:16 PM UTC

    This incident has been resolved.