Screencastify incident

Resolved: Service Disruption Affecting Login, Recording, and Video Playback

Notice Resolved View vendor source →

Screencastify experienced a notice incident on July 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 07:24 PM UTC
Resolved
Jul 12, 2026, 09:30 PM UTC
Duration
—
Detected by Pingoru
Jul 14, 2026, 07:24 PM UTC

Update timeline

  1. resolved Jul 14, 2026, 07:24 PM UTC

    We have resolved an incident that affected login, video playback, and recording. During this incident, some users were unable to sign in, access existing recordings, or create new recordings. Our engineering team identified the issue, implemented a fix, and confirmed that all affected services have been restored. We apologize for the disruption and appreciate your patience while we worked to resolve the issue.