Screencastify incident
Resolved: Service Disruption Affecting Login, Recording, and Video Playback
Resolved on July 12, 2026.
We have resolved an incident that affected login, video playback, and recording. During this incident, some users were unable to sign in, access existing recordings, or create new recordings. Our engineering team identified the issue, implemented a fix, and confirmed that all affected services have been restored. We apologize for the disruption and appreciate your patience while we worked to resolve the issue.
Update timeline
- resolved Jul 14, 2026, 07:24 PM UTC
We have resolved an incident that affected login, video playback, and recording. During this incident, some users were unable to sign in, access existing recordings, or create new recordings. Our engineering team identified the issue, implemented a fix, and confirmed that all affected services have been restored. We apologize for the disruption and appreciate your patience while we worked to resolve the issue.
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