Screencastify experienced a notice incident on August 6, 2026, lasting 29d 15h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 06, 2026, 08:07 PM UTC
We are investigating reports that some users may not receive their account verification email when signing up for Screencastify, preventing them from completing the registration process. Our Engineering team is actively investigating the underlying cause. If you are affected, you may not receive the verification email after creating your account. We will provide updates on this page as more information becomes available.
- identified Aug 12, 2026, 06:28 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 05, 2026, 11:50 AM UTC
This incident has been resolved.