Screencastify incident

Google Authorization Error Preventing Access

Ongoing since 08:08 PM UTC.

identified Nov 09, 2026, 08:08 PM UTC

We have identified an issue where some users may receive an “Authorization blocked: Authorization error” message when attempting to access Screencastify or grant Google Drive permissions. Our Engineering team has identified the cause and is working toward a permanent resolution. Workaround: Affected users can restore access by removing Screencastify from their Google Account connections and then reconnecting their account: Visit your Google Account and navigate to Security → Your connections to third-party apps & services. Select Screencastify and choose Delete all connections or Remove Access. Return to Screencastify and select Sign in with Google. Select your Google account and accept the prompts to restore access. We’ll provide additional updates here as our Engineering team works toward a permanent resolution.

Started
Nov 09, 2026, 08:08 PM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Nov 09, 2026, 08:08 PM UTC

Update timeline

  1. identified Nov 09, 2026, 08:08 PM UTC

    We have identified an issue where some users may receive an “Authorization blocked: Authorization error” message when attempting to access Screencastify or grant Google Drive permissions. Our Engineering team has identified the cause and is working toward a permanent resolution. Workaround: Affected users can restore access by removing Screencastify from their Google Account connections and then reconnecting their account: Visit your Google Account and navigate to Security → Your connections to third-party apps & services. Select Screencastify and choose Delete all connections or Remove Access. Return to Screencastify and select Sign in with Google. Select your Google account and accept the prompts to restore access. We’ll provide additional updates here as our Engineering team works toward a permanent resolution.

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