Schoology incident

Atrieve - Web Application is down on one host

Critical Resolved View vendor source →

Schoology experienced a critical incident on February 2, 2026 affecting HOST09, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 03:13 PM UTC
Resolved
Feb 02, 2026, 04:03 PM UTC
Duration
50m
Detected by Pingoru
Feb 02, 2026, 03:13 PM UTC

Affected components

HOST09

Update timeline

  1. investigating Feb 02, 2026, 03:13 PM UTC

    We are investigating the report that the Atrieve Web Application is experiencing “Service Unavailable” errors. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.

  2. monitoring Feb 02, 2026, 03:24 PM UTC

    We have deployed a fix to production that has resolved the issue affecting the Atrieve Web Application. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.

  3. resolved Feb 02, 2026, 04:03 PM UTC

    The issue reported for Atrieve has been resolved and this incident has been closed