Schoology incident

Atrieve - Users are unable to access Atrieve and Atrieve Web.

Critical Resolved View vendor source →
Started
Feb 18, 2026, 04:34 PM UTC
Resolved
Feb 18, 2026, 08:19 PM UTC
Duration
3h 45m
Detected by Pingoru
Feb 18, 2026, 04:34 PM UTC

Affected components

HOST03HOST05HOST07HOST08HOST11HOST12HOST31

Update timeline

  1. identified Feb 18, 2026, 04:34 PM UTC

    We are currently aware of connectivity issues affecting access to Atrieve and Atrieve Web for multiple users. The issue has been traced to an external network provider. All PowerSchool systems remain fully operational. We will continue to monitor the situation and provide updates as they become available.

  2. monitoring Feb 18, 2026, 05:18 PM UTC

    We are observing that services have been restored for users accessing Atrieve and Atrieve Web, resolved by the external network provider.

  3. resolved Feb 18, 2026, 08:19 PM UTC

    The issue reported for Atrieve has been resolved and this incident has been closed

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