Schoology incident
Atrieve - Users are unable to access Atrieve and Atrieve Web.
Resolved after 3 hours 45 minutes, affecting HOST03 and HOST05 and 1 more, on February 18, 2026.
The issue reported for Atrieve has been resolved and this incident has been closed
Affected components
Update timeline
- identified Feb 18, 2026, 04:34 PM UTC
We are currently aware of connectivity issues affecting access to Atrieve and Atrieve Web for multiple users. The issue has been traced to an external network provider. All PowerSchool systems remain fully operational. We will continue to monitor the situation and provide updates as they become available.
- monitoring Feb 18, 2026, 05:18 PM UTC
We are observing that services have been restored for users accessing Atrieve and Atrieve Web, resolved by the external network provider.
- resolved Feb 18, 2026, 08:19 PM UTC
The issue reported for Atrieve has been resolved and this incident has been closed
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