Schoology incident

Connected Intelligence - Enrollment Data Replication Stopped

Resolved after 2 days 23 hours, affecting Connected Intelligence K-12, on June 18, 2026.

resolved Jun 21, 2026, 12:43 PM UTC

A full data reload has been completed, and all Enrollment data has been validated for accuracy. Replication is now active, and new Enrollment data is flowing into Connected Intelligence as expected.

Started
Jun 18, 2026, 12:51 PM UTC
Resolved
Jun 21, 2026, 12:43 PM UTC
Duration
2d 23h
Detected by Pingoru
Jun 18, 2026, 12:51 PM UTC

Affected components

Connected Intelligence K-12

Update timeline

  1. identified Jun 18, 2026, 12:51 PM UTC

    We have identified that Enrollment data replication for Connected Intelligence has stopped for customers on the Enrollment US1 server (https://registration.powerschool.com/). Data replication of new Enrollment records has been unavailable since 11:54 PM EDT on June 17. As a result, any Enrollment data created after this time is not being replicated and will not be available in Connected Intelligence. Our team has identified the cause and is working on remediation. Once complete, replication will be restored and a full reload will be performed to ensure data fidelity. Further updates will be provided as progress continues.

  2. resolved Jun 21, 2026, 12:43 PM UTC

    A full data reload has been completed, and all Enrollment data has been validated for accuracy. Replication is now active, and new Enrollment data is flowing into Connected Intelligence as expected.

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