Schoology incident
HigherEd - Users are unable login to Employee Records
Resolved after 3 hours 32 minutes, affecting Employee Records (HigherEd), on May 11, 2026.
The issue reported for HigherEd Employee Records has been resolved and this incident has been closed
Affected components
Update timeline
- investigating May 11, 2026, 02:13 PM UTC
We are investigating reports of login issues within HigherEd Employee Records. Our team is working diligently to mitigate the reported issue and will continue to provide regular updates as we progress toward resolution.
- monitoring May 11, 2026, 02:55 PM UTC
We have deployed a fix to production that has resolved the issue in HigherEd Employee Records. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
- resolved May 11, 2026, 05:45 PM UTC
The issue reported for HigherEd Employee Records has been resolved and this incident has been closed
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