SchoolMessenger incident

Analytics & insights - Spontaneous Dashboard Restart - 11/20/2025

Resolved after 16 hours 28 minutes, affecting Analytics & Insights, on November 20, 2025.

resolved Nov 21, 2025, 12:59 PM UTC

The issue reported for Analytics & insights has been resolved and this incident has been closed

Started
Nov 20, 2025, 08:31 PM UTC
Resolved
Nov 21, 2025, 12:59 PM UTC
Duration
16h 28m
Detected by Pingoru
Nov 20, 2025, 08:31 PM UTC

Affected components

Analytics & Insights

Update timeline

  1. monitoring Nov 20, 2025, 08:31 PM UTC

    We experienced a brief service disruption where Customer's dashboards were restarted within Analytics & insights. The issue was quickly resolved, and normal service has been restored. We are continuing to monitor the situation to ensure everything remains stable.

  2. resolved Nov 21, 2025, 12:59 PM UTC

    The issue reported for Analytics & insights has been resolved and this incident has been closed

Your product runs on more than SchoolMessenger

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →