SchoolMessenger incident
Performance Matters - Users may be unable to load the Unify Portal or access the right hand menu
Resolved after 3 hours 50 minutes, affecting Performance Matters, on March 30, 2026.
The issue reported for Performance matters has been resolved and this incident has been closed
Affected components
Update timeline
- investigating Mar 30, 2026, 01:03 PM UTC
We are receiving reports of users being unable to load the Unify Portal or access the right hand menu within Performance matters. We are working diligently to mitigate the issue being reported and will continue to provide regular updates as we progress towards a resolution.
- monitoring Mar 30, 2026, 01:23 PM UTC
We have deployed a fix to production that has resolved the issue within Performance matters. We will continue to monitor the application to ensure consistent performance and critical functionality remains intact as expected.
- resolved Mar 30, 2026, 04:53 PM UTC
The issue reported for Performance matters has been resolved and this incident has been closed
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