SchoolMessenger incident

PowerSchool Higher Ed Applicant Tracking System Users Encountering and Error When Attempting to Log In

Major Resolved View vendor source →

SchoolMessenger experienced a major incident on April 27, 2026 affecting Applicant Tracking System, lasting 7h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 01:25 PM UTC
Resolved
Apr 27, 2026, 09:15 PM UTC
Duration
7h 50m
Detected by Pingoru
Apr 27, 2026, 01:25 PM UTC

Affected components

Applicant Tracking System

Update timeline

  1. investigating Apr 27, 2026, 01:25 PM UTC

    We are investigating reports of PowerSchool Higher Ed Applicant Tracking System Users Encountering and Error When Attempting to Log In

  2. identified Apr 27, 2026, 05:13 PM UTC

    The issue is identified and is impacting a subset of users. Teams are working to resolve the issue directly with impacted clients.

  3. resolved Apr 27, 2026, 09:15 PM UTC

    This incident has been resolved.