ScalePad experienced a major incident on July 8, 2025 affecting Quoter, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Quoter
Update timeline
- investigating Jul 08, 2025, 01:08 PM UTC
We are currently experiencing a partial service degradation that may impact some users. Our engineering team is actively investigating the issue and working to restore full functionality as quickly as possible. We will continue to share updates here as we have more information. Thank you for your patience and understanding.
- monitoring Jul 08, 2025, 01:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2025, 01:50 PM UTC
This incident has been resolved.