SavvyMoney incident

SavvyMoney Analytics, Lending and Deposits Digital Journeys Intermittent availabiity issues due to Cloudflare-Related Availability

Major Resolved View vendor source →

SavvyMoney experienced a major incident on November 18, 2025 affecting Analytics and Lending Digital Journey and 1 more component, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:55 AM UTC
Resolved
Nov 18, 2025, 06:02 PM UTC
Duration
6h 7m
Detected by Pingoru
Nov 18, 2025, 11:55 AM UTC

Affected components

AnalyticsLending Digital JourneyDeposits Digital Journey

Update timeline

  1. investigating Nov 18, 2025, 11:55 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 18, 2025, 12:09 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 18, 2025, 12:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. identified Nov 18, 2025, 12:56 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Nov 18, 2025, 12:56 PM UTC

    We are continuing to work on a fix for this issue.

  6. identified Nov 18, 2025, 01:09 PM UTC

    We are continuing to work on a fix for this issue.

  7. identified Nov 18, 2025, 02:01 PM UTC

    We are continuing to work on a fix for this issue.

  8. identified Nov 18, 2025, 02:37 PM UTC

    We are continuing to work on a fix for this issue.

  9. resolved Nov 18, 2025, 06:02 PM UTC

    This incident has been resolved.