SavvyMoney incident

Analytics and Partner Hub sign-in failures

Resolved after 6 hours 35 minutes, on August 7, 2026.

resolved Aug 11, 2026, 10:05 PM UTC

Between approximately 12:10 PM and 6:45 PM PDT on August 7, 2026, some partner administrators were unable to sign in to SavvyMoney Analytics and the Partner Hub. The cause was a configuration issue affecting sign-in validation, which has been corrected. Consumer-facing services, including credit score access, credit alerts, and pre-approval offers, were unaffected throughout.

Started
Aug 07, 2026, 07:10 PM UTC
Resolved
Aug 08, 2026, 01:45 AM UTC
Duration
6h 35m
Detected by Pingoru
Aug 07, 2026, 07:10 PM UTC

Update timeline

  1. resolved Aug 11, 2026, 10:05 PM UTC

    Between approximately 12:10 PM and 6:45 PM PDT on August 7, 2026, some partner administrators were unable to sign in to SavvyMoney Analytics and the Partner Hub. The cause was a configuration issue affecting sign-in validation, which has been corrected. Consumer-facing services, including credit score access, credit alerts, and pre-approval offers, were unaffected throughout.

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