Sardine incident

Cloudfare global outage affecting Sardine's providers

Resolved after 4 hours 23 minutes, affecting External Provider, on November 18, 2025.

resolved Nov 18, 2025, 04:44 PM UTC

Cloudfare fixed the issue on their end and we see no latency/errors from our providers now.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 12:20 PM UTC
Resolved
Nov 18, 2025, 04:44 PM UTC
Duration
4h 23m
Detected by Pingoru
Nov 18, 2025, 12:20 PM UTC

Affected components

External Provider

Update timeline

  1. investigating Nov 18, 2025, 12:20 PM UTC

    Due to Cloudfare global outage (https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) expect latency and lack of information on the following external enrichments: - Remote Desktop Detection (only Anydesk) - Address enrichment - IP location - Crypto Enrichment - ID Verification - Sanctions, PEP, Adverse Media

  2. resolved Nov 18, 2025, 04:44 PM UTC

    Cloudfare fixed the issue on their end and we see no latency/errors from our providers now.

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