Resolved after 3 hours 19 minutes, affecting Email services, on September 26, 2024.
This issue has been resolved. Email notifications from the Service Desk are now being delivered as expected. Notifications during the degradation period should now be received. Please reach out to [email protected] if you need further assistance.
Affected components
Update timeline
- investigating Sep 26, 2024, 05:53 PM UTC
We are currently investigating reports of delayed Email Notifications.
- identified Sep 26, 2024, 06:30 PM UTC
We've identified the cause of the reported issue and are working on a fix as quickly as possible. Thank you for your patience.
- monitoring Sep 26, 2024, 06:34 PM UTC
A fix has been implemented and we are monitoring for any additional impact.
- resolved Sep 26, 2024, 09:13 PM UTC
This issue has been resolved. Email notifications from the Service Desk are now being delivered as expected. Notifications during the degradation period should now be received. Please reach out to [email protected] if you need further assistance.
Your product runs on more than Samanage
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services