Resolved after 47 minutes, affecting Application (North America), on September 10, 2026.
After several minutes of monitoring, the system continues to operate normally. We are marking this issue as resolved. If you require further assistance, please contact Technical Support at [email protected].
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Sep 10, 2026, 03:38 PM UTC
We are currently investigating an issue affecting SolarWinds Service Desk. Some users may be unable to access the application at this time. Our team is actively working to identify the cause and restore service as quickly as possible. We will share another update as soon as more information is available.
- identified Sep 10, 2026, 03:49 PM UTC
Our investigation identified the underlying issue. A corrective fix has been deployed, and the service remains under active monitoring to verify stability and confirm full resolution.
- monitoring Sep 10, 2026, 03:54 PM UTC
The system has been restored and is operating normally. We are continuing to monitor service performance and stability to ensure the corrective fix remains effective.
- monitoring Sep 10, 2026, 04:02 PM UTC
The system continues to operate normally following the fix. Monitoring remains in progress, and no additional issues have been observed at this time.
- resolved Sep 10, 2026, 04:25 PM UTC
After several minutes of monitoring, the system continues to operate normally. We are marking this issue as resolved. If you require further assistance, please contact Technical Support at [email protected].
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