Samanage incident
US Data Center - Delays in Incident and Comment Creation via Email
Minor Vendor's status page →
Resolved after 1 hour 45 minutes, affecting Email services, on December 18, 2024.
This issue has been resolved. Please contact us at [email protected] if you need further assistance.
Affected components
Email services
Update timeline
- investigating Dec 18, 2024, 07:54 PM UTC
We are currently investigating a potential widespread issue with the Service Desk tool, specifically concerning delays in incident and comment creation via email.
- monitoring Dec 18, 2024, 08:43 PM UTC
We've implemented a fix for the issue, and we'll keep monitoring to ensure no further impact is expected.
- resolved Dec 18, 2024, 09:40 PM UTC
This issue has been resolved. Please contact us at [email protected] if you need further assistance.
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