Samanage incident
Dependent Fields on Change Requests aren't working as expected
Minor Vendor's status page →
Resolved after 3 days 18 hours, affecting Application (North America) and Application (EMEA) and 1 more, on February 6, 2025.
This issue has been resolved. Please contact us at [email protected] if you need further assistance.
Affected components
Application (North America)Application (EMEA)Application (APAC)
Update timeline
- investigating Feb 06, 2025, 08:21 PM UTC
We are actively investigating an issue with the Service Desk application, specifically concerning the malfunction of dependent fields on Change Requests.
- monitoring Feb 10, 2025, 01:00 AM UTC
A fix has been deployed to address the recent issue. We are actively monitoring the situation to ensure stability and performance.
- resolved Feb 10, 2025, 02:55 PM UTC
This issue has been resolved. Please contact us at [email protected] if you need further assistance.
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