Resolved after 15 hours, affecting Salto KS Web Application, on September 17, 2026.
The backlog of Activity Log events was processed throughout the night and new Access Group changes are appearing instantly.
Affected components
Update timeline
- investigating Sep 17, 2026, 01:42 PM UTC
We are currently investigating an issue with increased latency on the Activity Log. New access group changes are taking longer than expected to appear.
- investigating Sep 17, 2026, 05:11 PM UTC
Latencies have decreased but there are still delays as the backlog of Activity Log events in the queue gets processed. We will provide a further updates tomorrow.
- resolved Sep 18, 2026, 05:00 AM UTC
The backlog of Activity Log events was processed throughout the night and new Access Group changes are appearing instantly.
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