Saltoks incident

Investigate possible access sync problems

Minor Resolved View vendor source →

Saltoks experienced a minor incident on August 27, 2026 affecting Access synchronisation, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 06:22 PM UTC
Resolved
Aug 27, 2026, 08:47 PM UTC
Duration
2h 25m
Detected by Pingoru
Aug 27, 2026, 06:22 PM UTC

Affected components

Access synchronisation

Update timeline

  1. investigating Aug 27, 2026, 06:22 PM UTC

    We are looking into possible issues that could cause access not being propagated correctly (especially pin part), we will keep you updated.

  2. resolved Aug 27, 2026, 08:47 PM UTC

    The incident has been resolved. Our analysis identified that the issue was isolated to a single site. Remediation has been applied, and normal operation has been confirmed.