Salt Edge incident

Open Banking Gateway - Major Outage

Salt Edge is currently experiencing a major incident affecting Account Information API and Payments API and 1 more component, which began 56 min ago. The vendor's full update timeline is below.

Started
May 21, 2026, 12:44 PM UTC
Resolved
Ongoing
Duration
● 55m
Detected by Pingoru
May 21, 2026, 12:44 PM UTC

Affected components

Account Information APIPayments APIPartners API

Update timeline

  1. investigating May 21, 2026, 12:44 PM UTC

    We are currently investigating an issue affecting Open Banking Gateway. Customers may experience failed requests. The issue started at approximately May 21st, 12:23 in UTC. Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible. Next update will be provided as soon as more information becomes available.

  2. investigating May 21, 2026, 01:00 PM UTC

    We are continuing to investigate this issue.

  3. identified May 21, 2026, 01:02 PM UTC

    We have identified the cause of the issue affecting the Open Banking Gateway. At this time, customers may still experience failed requests. Our team is implementing mitigation measures to restore full functionality. We will continue to provide updates as progress is made.