Salt Edge incident
Service disruption due to upstream provider routing issues
Resolved on September 29, 2026.
Some customers were unable to access Salt Edge services due to a routing issue affecting our upstream provider. During emergency maintenance, the provider restarted its BGP sessions, temporarily withdrawing and then re-announcing the affected IP routes. This caused a five-minute service interruption. Connectivity was restored, and all services are operating normally.
Update timeline
- resolved Sep 30, 2026, 10:37 AM UTC
Some customers were unable to access Salt Edge services due to a routing issue affecting our upstream provider. During emergency maintenance, the provider restarted its BGP sessions, temporarily withdrawing and then re-announcing the affected IP routes. This caused a five-minute service interruption. Connectivity was restored, and all services are operating normally.
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