Salt Edge experienced a minor incident on May 19, 2026 affecting Account Information API and Payments API and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2026, 12:03 PM UTC
We are currently investigating an issue affecting Open Banking Gateway. Customers may experience failed requests. The issue started at approximately May 19th, 11:51 in UTC. Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible. Next update will be provided as soon as more information becomes available.
- identified May 19, 2026, 12:08 PM UTC
We have identified the cause of the issue affecting the Open Banking Gateway. At this time, customers may still experience increased latency. Our team is implementing mitigation measures to restore full functionality. We will continue to provide updates as progress is made.
- resolved May 19, 2026, 12:11 PM UTC
The incident has been fully resolved. Incident duration: From May 19th, 11:51 in UTC Until May 19th, 11:57 in UTC All services are now operating normally. Our team continues to monitor the system to ensure stability. We appreciate your patience and understanding. A detailed postmortem will be published shortly.