Ongoing since 07:51 PM UTC.
We’re investigating an issue that has stopped Salesforce data from syncing for a subset of customers since the weekend. Affected customers may see records or activity that aren’t updating as expected. If you’re affected, reconnecting your Salesforce Integration User may restore syncing. Follow the steps in this article: https://help.salesloft.com/s/article/Clari-Integration-User. We’re also contacting affected customers directly, and we’ll post another update as we learn more.
Update timeline
- investigating Nov 09, 2026, 07:51 PM UTC
We’re investigating an issue that has stopped Salesforce data from syncing for a subset of customers since the weekend. Affected customers may see records or activity that aren’t updating as expected. If you’re affected, reconnecting your Salesforce Integration User may restore syncing. Follow the steps in this article: https://help.salesloft.com/s/article/Clari-Integration-User. We’re also contacting affected customers directly, and we’ll post another update as we learn more.
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