Salesforce incident

The rolling restart process continues and we are beginning to validate as services are restored. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

Resolved after 1 hour 47 minutes, affecting USA1036S and USA1088S and 1 more, on July 3, 2026.

monitoring Jul 03, 2026, 01:53 AM UTC

The rolling restart process continues and we are beginning to validate as services are restored. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

Started
Jul 03, 2026, 12:23 AM UTC
Resolved
Jul 03, 2026, 02:10 AM UTC
Duration
1h 47m
Detected by Pingoru
Jul 03, 2026, 12:23 AM UTC

Affected components

USA1036SUSA1088SUSA244SUSA258SUSA260SUSA268SUSA32SUSA534SUSA670S

Update timeline

  1. identified Jul 03, 2026, 12:23 AM UTC

    Degradation Started: performanceDegradation

  2. monitoring Jul 03, 2026, 12:54 AM UTC

    We are currently investigating a performance degradation whereby customers may experience intermittent connection issues. Customers may experience connection request delays or connection failures. We’ll provide another update in 30 minutes or sooner if additional information becomes available.

  3. monitoring Jul 03, 2026, 01:14 AM UTC

    We are continuing to investigate the issue. We believe that we have identified the apps contributing to the issue and are assessing a restart to mitigate the issue. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

  4. monitoring Jul 03, 2026, 01:33 AM UTC

    The rolling restart of the apps we believe to be causing the issue is in progress. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

  5. monitoring Jul 03, 2026, 01:53 AM UTC

    The rolling restart process continues and we are beginning to validate as services are restored. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

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