Ongoing since 03:30 PM UTC, affecting HEROKUTOKYO.
We've identified a service degradation impacting Private Spaces in the Tokyo region due to an issue with an upstream cloud provider. Customers may be unable to restart dynos or scale up, because new instances can't boot. Running dynos are not expected to be impacted. We are working with the provider to monitor recovery. We'll provide an update in 60 minutes or sooner if additional information becomes available.
Affected components
Update timeline
- identified Nov 11, 2026, 03:30 PM UTC
Degradation Started: Heroku service degradation
- monitoring Nov 11, 2026, 06:16 PM UTC
We've identified a service degradation impacting Private Spaces in the Tokyo region due to an issue with an upstream cloud provider. Customers may be unable to restart dynos or scale up, because new instances can't boot. Running dynos are not expected to be impacted. We are working with the provider to monitor recovery. We'll provide an update in 60 minutes or sooner if additional information becomes available.
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