Salesforce incident
We're aware of an issue affecting Runtime Manager in the Government Cloud environment. Schedules for some customers are running about 7 hours later than configured. The issue is linked to a time zone
Resolved after 1 hour 17 minutes, affecting ANYPOINTMANAGEMENTCENTER-GOV, on October 23, 2026.
We're aware of an issue affecting Runtime Manager in the Government Cloud environment. Schedules for some customers are running about 7 hours later than configured. The issue is linked to a time zone setting on the affected servers. We have corrected the time zone settings and are restarting the affected servers. We're monitoring to confirm schedules return to their configured times and will provide an update in 60 minutes or as more information becomes available.
Affected components
Update timeline
- identified Oct 23, 2026, 04:24 PM UTC
Degradation Started: muleSoftFeatureDisruption
- monitoring Oct 23, 2026, 04:59 PM UTC
We're aware of an issue affecting Runtime Manager in the Government Cloud environment. Schedules for some customers are running about 7 hours later than configured. The issue is linked to a time zone setting on the affected servers. We have corrected the time zone settings and are restarting the affected servers. We're monitoring to confirm schedules return to their configured times and will provide an update in 60 minutes or as more information becomes available.
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