Sage experienced a minor incident on August 31, 2026 affecting Sage 100 Partner Cloud (NA) and Online Help Center (FR) and 1 more component, lasting 2h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Sage 100 Partner Cloud (NA)Online Help Center (FR)Sage ConnectSage 100 Partner Cloud (FR)Sage 200 Professional SPC (UKI)Sage 200 Standard (UKI)Sage IntacctSage NetworkSage X3 CloudSage Connect
Update timeline
- investigating Aug 31, 2026, 02:20 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- identified Aug 31, 2026, 02:38 PM UTC
We have identified an intermittent issue that may prevent customers from viewing their data. We are currently working on a fix. The product/service affected is: -Sage Connect
- monitoring Aug 31, 2026, 04:01 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Aug 31, 2026, 05:06 PM UTC
The issue is resolved and the service continues to perform as expected.