Sage experienced a minor incident on August 7, 2026 affecting Sage Intacct, lasting 5h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Sage Intacct
Update timeline
- investigating Aug 07, 2026, 03:26 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Aug 07, 2026, 03:39 PM UTC
We identified an issue where customers in North America are experiencing degraded performance when using the application. We are currently investigating.
- monitoring Aug 07, 2026, 04:56 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Aug 07, 2026, 09:07 PM UTC
The issue is resolved and the service is available and performing as expected.