Sage experienced a minor incident on June 9, 2026 affecting Sage Intacct and Sage Intacct and 1 more component, lasting 5h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Sage IntacctSage IntacctSage IntacctSage Intacct
Update timeline
- investigating Jun 09, 2026, 08:58 AM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jun 09, 2026, 09:09 AM UTC
We have identified that customers globally are unable they can do any reclassifications, changes or alterations to any bills. We are currently investigating.
- identified Jun 09, 2026, 11:24 AM UTC
We have identified the cause of the issue and are working on a fix.
- monitoring Jun 09, 2026, 12:27 PM UTC
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
- resolved Jun 09, 2026, 02:07 PM UTC
The issue is resolved and the service continues to perform as expected.