Sage incident

Brightpearl - Partial Outage

Sage is currently experiencing a minor incident affecting Brightpearl and Brightpearl, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 01:25 PM UTC
Resolved
Ongoing
Duration
● 1h 17m
Detected by Pingoru
Jun 03, 2026, 01:25 PM UTC

Affected components

BrightpearlBrightpearl

Update timeline

  1. investigating Jun 03, 2026, 01:25 PM UTC

    We are investigating a potential issue with the service. An update will be provided within 30 minutes.

  2. identified Jun 03, 2026, 01:40 PM UTC

    We have identified an issue where global customers are unable to process orders using Shopify. This is only impacting customers using Shopify. We are engaged and working with Shopify to resolve this issue.