Sage experienced a minor incident on June 2, 2026 affecting Brightpearl, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Brightpearl
Update timeline
- investigating Jun 02, 2026, 06:28 PM UTC
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
- investigating Jun 02, 2026, 06:42 PM UTC
We have identified an issue where customers in the US are encountering login issues. We are currently investigating.
- resolved Jun 02, 2026, 09:05 PM UTC
The issue is resolved and the service is available and performing as expected.